Privacy Policy

Last Updated: September 26, 2026

This Privacy Policy explains how Oak Service Group LLC ("we," "us," or "our"), operating out of New Jersey, handles information collected on our informational landing page. We value your privacy and are committed to protecting it through complete transparency.

1. A Simple, Privacy-First Website

Our website is a simple, static informational landing page. We do not track your behavior across the internet, and we do not build consumer profiles. Specifically:

• No Cookies: We do not deploy any marketing, tracking, or analytics cookies on your device.
• No Sessions: Our server does not generate or store user sessions (e.g., no native PHP session identifiers).
• Disabled Analytics: We have explicitly disabled website analytics tools (such as Google Analytics or visitor tracking scripts).

2. Information You Voluntarily Provide

The only personal information we collect is the data you actively choose to fill out and submit through our contact form. This may include:

• Your Name
• Your Email Address
• Your Phone Number (if provided)
• Any text, project descriptions, or repair details you include in your message

How We Use This Data: We use this information exclusively to communicate with you regarding your service requests, arrange estimates, and coordinate handyman services via email, voice call, or text message. We never sell, rent, or share your contact details with third-party marketers or data brokers.

3. Infrastructure Security and Spam Protection

To keep our landing page online and your data safe, we rely on essential infrastructure partners. These technical operations are processed based on our legitimate interest in securing our web form against automated abuse and cyber threats:

• Data Encryption in Transit: Our website uses an SSL/TLS certificate provided by Let's Encrypt. This ensures that any data you enter into our form is fully encrypted while traveling from your browser to our server.
• Spam and Bot Protection: Our domain is routed through Cloudflare, and our form is protected by Cloudflare Turnstile (provided by Cloudflare, Inc.). When you submit our form, Turnstile briefly evaluates isolated technical signals (such as device telemetry and browser environment) to verify you are a human. This process does not drop tracking cookies or profile you for advertising purposes.

4. Universal Privacy Rights

While our small business footprint falls below the mandatory compliance thresholds of complex statutes like California's CCPA or New Jersey's NJDPA, we believe in honoring consumer data privacy uniformly. Regardless of your geographic location, you have the right to request:

• Access to the specific message data you sent us via our form.
• The correction of incorrect contact details.
• The permanent deletion of your inquiry text or phone number from our communication records.

5. Contact Us and Data Requests

If you have any questions about this Privacy Policy, or if you would like to request the correction or removal of your submitted form data, please submit your request directly through our secure online contact channel:

Data Request Channel: Submit a Secure Request via Our Web Form

To protect our infrastructure from automated email scrapers and spam networks, we process all consumer privacy inquiries and data rights requests exclusively through the secure form link listed above.